Autobell Car Wash Data Breach Class Action Settlement

Pauken v. Autobell Car Wash, LLC

File No. 26CV006404-590 Superior Court of Mecklenburg County, North Carolina

IF AUTOBELL CAR WASH, LLC NOTIFIED YOU THAT YOUR PRIVATE INFORMATION WAS INVOLVED IN AN APRIL 2024 DATA INCIDENT, A PROPOSED CLASS ACTION SETTLEMENT MAY AFFECT YOUR RIGHTS AND ENTITLE YOU TO A BENEFIT.

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What is this Lawsuit about?

A Settlement has been reached with Autobell Car Wash, LLC, (“Autobell” or “Defendant”) in a class action lawsuit. This class action lawsuit concerned the targeted cyberattack on Autobell’s computer systems that occurred between April 1, 2024 and April 7, 2024 (the “Data Incident”). Certain files that contained private information were accessed. These files may have contained personal information such as names and Social Security numbers.

Who’s Included?

The Court has defined the Settlement Class as: “all natural persons residing in the United States who were provided notice that their personal information was involved in the Data Incident.”

What does the Settlement Provide?

You may claim Credit Monitoring Services, as defined below. Additionally, you may submit a claim for either Documented Unreimbursed Losses and Time Spent or an Alternative Cash Payment.

CREDIT MONITORING SERVICES. All Settlement Class Members are eligible to receive 2 years of Credit Monitoring Services. This includes:

• real time monitoring of the Settlement Class Member’s credit file at three bureaus;
• dark web scanning with immediate notification of potential misuse;
• comprehensive public record monitoring;
• medical identity monitoring;
• identity theft insurance with no deductible; and
• access to fraud resolution agents to help investigate and resolves instances of theft

CASH PAYMENTS. All Settlement Class Members are eligible for a cash payment, subject to the terms below.

Documented Unreimbursed Losses. If you incurred actual, documented out-of-pocket losses due to the Data Incident, you may file a claim for reimbursement. The maximum amount of this reimbursement is $5,000.00.

This benefit covers expenses like:

• bank, credit card, and debit card fees;
• overdraft, declined payment, and returned check fees;
• cost to replace your driver's license, Social Security number, or other types of identification;
• long distance phone charges, cell phone charges (if charged by the minute), or data charges (if charged by the amount of data used);
• fees for credit reports or credit monitoring; and
• losses due to identity theft or fraud

You must submit third-party documentation, such as receipts, to verify the costs you incurred. You may submit “self-prepared” documents to clarify or support other submitted documentation, but self-prepared documents by themselves are not sufficient to file a valid claim.

Time Spent. In addition to your claim for Documented Unreimbursed Losses, you may submit a claim for reimbursement for time you spent dealing with the Data Incident, up to four (4) hours at $25.00 per hour.

To receive reimbursement for Time Spent, you must submit a sworn statement, attested by signature under penalty of perjury, stating how the time was spent, demonstrating that it was related to the Data Incident. Any reimbursement for Time Spent is included in calculating the $5,000.00 maximum payment under Documented Unreimbursed Losses.

If you claim Documented Unreimbursed Losses and/or Time Spent, you may not also claim an Alternative Cash Payment.

Alternative Cash Payment. In lieu of submitting a claim for Documented Unreimbursed Losses and/or Time Spent, Settlement Class Members may choose to instead receive a one-time cash payment of $45.00.

If you wish to make a claim for an Alternative Cash Payment, you may not make a claim for Documented Unreimbursed Losses and Time Spent.

If you have questions about these benefits, you can ask for free help any time by contacting the Settlement Administrator at:

• Email: AutobellDataSettlement@rg2claims.com