Boone Health Patient Portal Privacy Settlement — $20 Cash

Health Privacy · Claims Open

Current Status

Claims are open. A claim has to be filed by November 9, 2026; the notice gives no time of day, so file early. The deadline to exclude yourself is a month earlier, October 9, 2026. The Circuit Court of Cole County, Missouri has scheduled a final approval hearing for December 1, 2026. No final approval order has been entered and no payment date had been announced as of September 24, 2026.

What Changed Recently?

The Court authorized notice of a proposed settlement in Doe v. Boone Health, Inc., Case No. 22AC-CC07646, in the Circuit Court of Cole County, Missouri, which opened the claim period and set the December 1, 2026 final approval hearing. The defendants are Boone Health, Inc., doing business as Boone Health, and CH Allied Services, Inc., doing business as Boone Health and Boone Hospital Center, the Columbia, Missouri health system.

The lawsuit alleges that Boone Health used third-party tracking technologies, such as the Meta Pixel and Google Analytics, on its public website and on its patient portal, and that those tools transmitted patients' information to third parties without their consent. Boone Health denies the allegations and denies any wrongdoing, and the Court has not decided who is right. The settlement resolves the claims without a finding either way.

Who Qualifies?

The class covers current and former Boone Health patients who reside in Missouri and who logged into the Boone Health Patient Portal between April 1, 2021 and December 5, 2022.

Three conditions all have to be met: being a Boone Health patient, living in Missouri, and actually logging into the portal during that window. Visiting Boone Health's public website without signing into the portal is not enough, and neither is being a patient who never used the portal. Patients who were mailed a notice with a Login ID and password are the people the settlement identified from its records.

How Much Can You Get?

The settlement offers two benefits, and they are claimed in different ways:

• Cash — $20. A flat payment for each class member who files a valid claim. The settlement describes it as a set amount per claim rather than a share of a fixed pool, so the number of people who file does not change it.
• CyEx Privacy Shield Pro. An identity and privacy protection product offered to class members. Enrollment runs separately from the cash claim, with its own instructions that the settlement says are sent by email.

Nothing is paid until the Court grants final approval and any appeals are resolved.

What Proof or Notice ID Is Required?

No receipts or medical records are required. Filing online does require the Login ID and password printed on the notice mailed to class members, which makes this a proof-required settlement even though no receipts are needed: a patient who never received the notice, or who threw it away, cannot get into the online claim form without those credentials.

A paper claim form is available as an alternative to the online form. The official settlement website's contact page is the route for anyone who needs the administrator's help with a lost Login ID or password.

What Is the Deadline?

• October 9, 2026 — opt-out. The last day to exclude yourself from the settlement and keep the right to bring your own claim against Boone Health.
• November 9, 2026 — claims and objections. The last day to file a claim, and the last day to object to the settlement.
• December 1, 2026 — final approval hearing. The Court decides whether to approve the settlement.

The notice gives dates only, without a time of day or time zone. Filing well before November 9 avoids any question about a late-evening cutoff.