FTC refund program
Career Step Refunds
Payments already sent, nothing to fileThe FTC already sent checks or PayPal or Zelle payments to the people it identified. There is no claim form. Open the FTC page only if you got a payment or a letter about one.
FTC sends payments to people who paid for online training programs
What the FTC says about this program
The FTC is sending 42,794 payments totaling more than $15.5 million to people who paid for training programs from Career Step, an online career-training company.
The FTC brought charges against Career Step, and the company paid money to settle. According to the complaint, Career Step made false claims about job placement and outcomes, externships, and hiring partnerships. In addition, Career Step offered “free” program extensions in exchange for posting reviews online.
If you got a check, please cash it within 90 days.
If you got a PayPal payment, please accept it within 30 days.
You can find answers to common questions about FTC refund payments on our FAQ page . If you have any other questions, please call the refund administrator at 1-866-675-2824.
Refund administrator
Simpluris, 1-866-675-2824
Where this information comes from
- FTC refund program pagewww.ftc.gov