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FTC refund program

CarShield Settlement

FTC refund: nothing to file $9.6 million Refunds sent Dec 2025

Payments already sent, nothing to fileThe FTC already sent checks or PayPal or Zelle payments to the people it identified. There is no claim form. Open the FTC page only if you got a payment or a letter about one.

FTC sends checks to eligible people who paid for a vehicle service contract

What the FTC says about this program

The FTC is sending 168,179 checks totaling more than $9.6 million to eligible people who paid CarShield for a vehicle service contract between September 2019 and September 2024, and had their claim denied.

According to the FTC, CarShield ads and telemarketing promised that “you’ll never pay for expensive car repairs again.” But the FTC says those ads were deceptive and misleading, and that many customers found that many repairs were not “covered.”

If you got a check, please cash it within 90 days.

You can find answers to common questions about FTC refund payments on our FAQ page . If you have any other questions, please call the refund administrator, Analytics, at 1-855-298-8877.

Refund administrator

Analytics Consulting, LLC, 1-855-298-8877

Where this information comes from