FTC refund program
Cerebral Refunds
Payments already sent, nothing to fileThe FTC already sent checks or PayPal or Zelle payments to the people it identified. There is no claim form. Open the FTC page only if you got a payment or a letter about one.
The administrator is sending payments to eligible Cerebral customers.
What the FTC says about this program
The administrator is sending payments to eligible Cerebral customers.
If you get a check, please cash it within 90 days.
If you get a PayPal payment, please accept it within 30 days.
If you need help with your payment, please call the administrator at 1-888-884-6036 or send an email to info@CerebralRefund.com .
What is the settlement about?
Cerebral agreed to pay more than $5 million to settle charges brought by the FTC.
According to the FTC, Cerebral promised new customers when they signed up that they could easily cancel at any time. The FTC says that wasn’t true: Cerebral required customers to complete a complex multi-step process to cancel and often continued to charge people after they tried to cancel.
Who is eligible for a payment?
People are eligible for a payment if they tried to cancel their subscription before May 2022, and were still charged after the date of their request to cancel.
Where can I get more information?
Contact the administrator by phone at 1-888-884-6036 or by email at info@CerebralRefund.com .
Who is Epiq Systems?
Epiq Systems is the independent administrator chosen to oversee payments for this settlement.
Refund administrator
Epiq Systems, 1-888-884-6036
Where this information comes from
- FTC refund program pagewww.ftc.gov