Coast Dental Services - Unwanted Texts, Calls Class Action Settlement

Current Status

Claims are open. A claim must be submitted online or mailed with a postmark by December 24, 2026. The deadline to opt out or object is October 30, 2026. The final approval hearing is set for December 9, 2026 at 10:30 a.m. by Zoom; the court has not yet decided whether to approve the settlement, and no payment date had been announced as of October 8, 2026.

What Changed Recently?

A settlement has been reached in a class action filed in July 2026 in Miami-Dade County Circuit Court alleging that Coast Dental Services, LLC, a dental practice operator based in Tampa, kept sending "recall" texts and placing calls encouraging people to book appointments after they had replied STOP. The complaint alleges violations of the federal Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA). It also says the plaintiff had earlier brought the same claims in federal court in Florida.

Coast Dental denies each allegation of wrongdoing, liability and damages, and the notice says the court has not decided who is right. Under the settlement, notice goes to class members by email, with postcards for those without an email address.

Who Qualifies?

The settlement class covers all persons in the United States who, within the four years before the case was filed, received more than one text message or telephone call within any 12-month period reminding or encouraging them to schedule an appointment with Coast Dental, on their cell phone, after asking Coast Dental to stop by replying STOP or a similar opt-out instruction to its texts.

The settlement agreement says Coast Dental's records identify about 24,308 class members. The judge, Coast Dental and its affiliates, officers and employees, the released parties, their immediate families, class counsel and anyone who opts out are excluded.

How Much Can You Get?

Each claimant picks one benefit:

• Cash: up to $59, paid by check.
• Voucher: up to $99 toward an electric toothbrush sold by Coast Dental. A claimant who does not pick an option, or whose choice is unclear, receives the voucher.

Both amounts are maximums. The notice says each payment is a pro rata share of what is available from the settlement fund after attorneys' fees and expenses, notice and administration costs, and any service award. Coast Dental agreed to make up to $3,840,664 available: up to $1,434,172 for cash claims and up to $2,406,492 for voucher claims. Under the settlement agreement, money that is not claimed and money from uncashed checks stays with Coast Dental. Class counsel will ask for $430,000 in fees and costs, about 11.2% of the fund, and a service award of up to $7,500 for the class representative. Coast Dental also agreed to adopt policies to comply with the TCPA and FTSA.

What Proof or Notice ID Is Required?

The online claim form opens with a login that asks for the Claim Number and PIN from the email or postcard notice. A claim form can also be downloaded from the settlement website and mailed. Under the settlement agreement, the claim form asks for the claimant's name, address, phone number, email address and the phone number that received Coast Dental's texts or calls. No receipts are needed; the claimant attests that they received more than one text or call after asking Coast Dental to stop. Only one claim is allowed per class member.

What Is the Deadline?

Claims must be submitted through the settlement website or mailed with a postmark by December 24, 2026. Requests to opt out must be mailed, personally signed and postmarked by October 30, 2026. Objections must be filed with the court and mailed to the clerk, class counsel and Coast Dental's counsel with a postmark by October 30, 2026.

How Do You Take Action?

Claims are filed through the official CDS TCPA Settlement website, run by the administrator Analytics Consulting LLC, which also posts the claim form, notice, complaint and settlement agreement.