FTC refund program
Hey Dude Refunds
Payments already sent, nothing to fileThe FTC already sent checks or PayPal or Zelle payments to the people it identified. There is no claim form. Open the FTC page only if you got a payment or a letter about one.
FTC sends second payment to people who bought Hey Dude shoes
What the FTC says about this program
The FTC is sending a second round of payments to people who bought shoes from online shoe seller Hey Dude.
According to the FTC’s lawsuit, Hey Dude didn’t tell customers about shipping delays and illegally sent gift cards instead of refunds for out-of-stock items. The FTC also alleged that Hey Dude hid negative product reviews from its website.
As a result of the lawsuit, Hey Dude paid money and were banned from violating the Mail Order Rule and making misrepresentations about customer reviews. The FTC is now using that money to provide refunds to eligible Hey Dude customers.
The FTC first sent payments in August 2024, which resulted in more than $1.4 million in refunds. Because there is still money remaining in the fund, the FTC is sending 27,916 payments totaling more than $386,000 to people who accepted their first payment.
If you get a check, please cash it within 90 days.
If you get a PayPal payment, please accept it within 30 days.
You can find answers to common questions about FTC refund payments on our FAQ page . If you have any other questions, please call the refund administrator at 1-877-495-1096.
Refund administrator
JND Legal Administration, 1-877-495-1096
Where this information comes from
- FTC refund program pagewww.ftc.gov