FTC refund program
Invitation Homes Settlement
Payments already sent, nothing to fileThe FTC already sent checks or PayPal or Zelle payments to the people it identified. There is no claim form. Open the FTC page only if you got a payment or a letter about one.
FTC sends checks to eligible people who paid for housing
What the FTC says about this program
The FTC is sending 444,131 checks totaling more than $47.2 million to eligible people who paid Invitation Homes for undisclosed fees or deceptive and unfair charges between January 2021 and September 2024.
According to the FTC, Invitation Homes advertised one lease price but then charged renters undisclosed fees for things like smart home technology and utility management. Deceptive and unfair charges at move-out included charges for normal wear-and-tear, damages that existed before renters moved in, and even renovations. Landlords must truthfully advertise the prices and services they’re offering.
People who already got a credit or refund from Invitation Homes are not eligible for a payment from this settlement.
If you got a check, please cash it within 90 days.
You can find answers to common questions about FTC refund payments on our FAQ page . If you have any other questions, please call the refund administrator, Rust Consulting, at 1-800-804-6915.
Refund administrator
Rust Consulting, Inc., 1-800-804-6915
Where this information comes from
- FTC refund program pagewww.ftc.gov