Mavis Tire Pennsylvania Settlement — $190K Restitution for Unneeded Repairs

Auto Repair · Complaints Open

Current Status

The complaint window is open. Customers who believe they were affected and have not already complained must file a complaint with the Pennsylvania Attorney General’s Bureau of Consumer Protection by January 26, 2027 to be considered for restitution. The settlement, an Assurance of Voluntary Compliance, was filed in the Philadelphia County Court of Common Pleas on September 28, 2026. The Attorney General’s office decides who receives restitution and how much, and no payment date has been announced.

What Changed Recently?

Pennsylvania Attorney General Dave Sunday announced the settlement with Mavis Tire Supply LLC, which does business as Mavis Discount Tire, on September 28, 2026. It resolves an investigation under the state’s Unfair Trade Practices and Consumer Protection Law and its automotive repair regulations.

The Attorney General alleged that, in certain instances, Mavis employees advised customers to authorize repairs or services that were not reasonably necessary for the safe or proper operation of their vehicles, charged for services that were not completed, and did not perform some work in a skilled and workmanlike manner. Mavis denies the allegations entirely and says that, to the extent any of the conduct occurred, it was carried out by employees who failed to follow company policies. The company signed the Assurance without admitting liability or wrongdoing.

Who Qualifies?

Restitution is for consumers who were harmed by the practices the Attorney General alleged at Mavis’s Pennsylvania locations. Mavis operates more than 130 branches in the state. Under the Assurance, the restitution pool covers three groups: consumers who had already filed complaints against Mavis with the Attorney General by September 28, 2026; consumers who file a complaint within 120 days after that, which is January 26, 2027; and anyone else the Attorney General’s office decides is eligible.

How Much Can You Get?

Mavis agreed to pay $215,000. Of that, $190,000 is restitution for consumers and $25,000 reimburses the Attorney General’s investigative costs. A further $100,000 civil penalty is suspended and becomes due only if Mavis violates the settlement.

The Assurance does not set a payment per consumer, a cap or a formula. The amount, timing and manner of distribution are left to the sole discretion of the Attorney General’s office. Checks that go uncashed for at least 90 days after reasonable attempts to reach the payee can be voided, and leftover money goes to the Commonwealth for public protection and education.

What Proof Is Required?

Consumers who have not already complained need to file a complaint "with sufficient support," according to the Attorney General. The Assurance does not list specific documents. Repair invoices, receipts, estimates and similar records showing what was recommended, what was charged and what was done are the kind of support a complaint would typically rely on. Mavis also agreed to give the Attorney General invoices, billing and contact information for customers when the office asks for it to carry out the settlement.

What Is the Deadline?

Complaints must be filed by January 26, 2027. The Attorney General’s announcement and the Assurance both give that date without a time of day.

How Do You Take Action?

Complaints go to the Pennsylvania Attorney General’s Bureau of Consumer Protection through the online complaint form. There is no separate settlement website or claim form. Consumers who already filed a complaint about Mavis with the office before September 28, 2026 are already covered and do not need to file again, according to the Assurance.