Metropolis $6.5M Tennessee Parking Settlement

Consumer Protection · Claims Open

Current Status

Claims are open. The deadline to submit the electronic claim form is Friday, October 9, 2026; the settlement website gives a date only, with no cutoff time or timezone. The Davidson County Chancery Court entered an agreed final order approving the settlement on January 9, 2026, so there is no pending approval hearing and no appeal window to wait out. What is still unknown is the payment side: no per-person restitution amount and no payment date have been announced. If you parked at a Metropolis lot in Tennessee and believe you were overcharged, ticketed or booted, the action to take now is to file the claim form and attach whatever documentation of the charge you have.

What Changed Recently?

The Tennessee Attorney General opened an investigation into how Metropolis Technologies offered and sold parking services to Tennessee consumers on October 12, 2023. That investigation ended in an Assurance of Voluntary Compliance, a settlement device Tennessee law allows an attorney general to accept in place of filing suit, which the Davidson County Chancery Court approved by agreed final order on January 9, 2026.

The Attorney General asserted that certain Metropolis business practices in the offering and sale of parking services allegedly violated the Tennessee Consumer Protection Act. Metropolis denies any wrongdoing or violation of that law and says it agreed to the terms voluntarily to avoid the expense of litigation. No court has found Metropolis liable, and the agreement is not an admission.

The consumer-facing piece opened later: the settlement administrator began notifying eligible drivers and opened the claim form, with a filing deadline of October 9, 2026. The official website was last updated in May 2026.

Who Qualifies?

The settlement website sets out three conditions, all of which have to be true. You may be an eligible consumer if you:

• Paid for a parking session at a Metropolis parking lot in Tennessee between July 1, 2021 and January 6, 2026;
• Were wrongfully overcharged, ticketed, or booted; and
• Have not previously received a full refund from Metropolis for that parking session.

The second condition is the one that narrows the group. Simply having parked at a Metropolis lot in Tennessee during those four and a half years is not enough on its own — the charge has to have been one of the problems the Attorney General's investigation covered. The website describes those as being overcharged for parking, or fined for not paying Metropolis parking fees, or fined for the removal of a parking boot, by either Metropolis or TriStar Enforcement, LLC, the enforcement contractor the agreement also releases.

Two limits are worth stating plainly. This covers Tennessee lots only, so parking sessions at Metropolis locations in other states are outside the agreement. And it covers transient parkers — people paying for an individual parking session — which is how the underlying agreement defines the eligible group.

How Much Can You Get?

No per-person amount has been published, and the honest answer is that nobody outside the administrator can currently estimate one.

Here is what the order actually says. Metropolis pays $6,500,000 to the State in three equal installments, due on or before January 15, 2026, June 15, 2026 and January 15, 2027. The order then gives the Attorney General discretion over how those funds are used, listing restitution to eligible consumers who submit valid claims alongside the State's own costs, fees and expenses and the cost of the third-party restitution administrator. So the $6.5 million figure is the total Metropolis pays, not a consumer fund with a fixed floor.