FTC refund program
Rando Refunds
Payments already sent, nothing to fileThe FTC already sent checks or PayPal or Zelle payments to the people it identified. There is no claim form. Open the FTC page only if you got a payment or a letter about one.
FTC sends payments to people who paid for credit repair services
What the FTC says about this program
The FTC is sending 9,224 payments totaling more than $3.5 million to people who paid for credit repair services from Michael and Valerie Rando, the owners of an alleged credit repair business that used many names including The Credit Game and Credit University.
The FTC sued the Randos and their companies, and the defendants paid money to settle. According to the FTC’s allegations, the defendants falsely claimed they could boost people’s credit scores with “credit piggybacking” and other credit repair services. The FTC says these claims weren’t true and the defendants charged people upfront, which is illegal for credit repair companies to do. The defendants also pitched a bogus business opportunity that the FTC says falsely claimed would let people make millions by operating their own credit repair companies.
If you got a check, please cash it within 90 days.
If you got a PayPal payment, please accept it within 30 days.
You can find answers to common questions about FTC refund payments on our FAQ page . If you have any other questions, please call the refund administrator at 1-833-296-0723.
Refund administrator
Simpluris, 1-833-296-0723
Where this information comes from
- FTC refund program pagewww.ftc.gov