FTC refund program
Razer Refunds
Payments already sent, nothing to fileThe FTC already sent checks or PayPal or Zelle payments to the people it identified. There is no claim form. Open the FTC page only if you got a payment or a letter about one.
FTC sends full refund payments to people who paid for Zephyr face masks Products: Zephyr face masks
What the FTC says about this program
The FTC is sending 6,764 payments totaling more than $1 million to people who bought Zephyr face masks from Razer.
According to the FTC, Razer falsely advertised their Zephyr face masks as N95-grade masks. That wasn’t true, and the masks were never certified as N95.
To settle the FTC’s charges, the company paid money and agreed to stop making misleading health claims. The FTC is now using that money to provide full refunds to people who bought Zephyr masks and related products.
If you get a check, please cash it within 90 days.
If you get a PayPal payment, please accept it within 30 days.
You can find answers to common questions about FTC refund payments on our FAQ page . If you have any other questions, please call the refund administrator at 1-833-285-3003.
Refund administrator
Simpluris, 1-833-285-3003
Where this information comes from
- FTC refund program pagewww.ftc.gov